NQ Realty | Townsville Real Estate Agent

Things you need to know

Our privacy policy

NQ Realty respects your right to privacy. We are bound by the National Privacy Principles contained in the Privacy Amendment (Private Sector) Act 2000. Those regulate how we collect, store, use and disclose personal information about you and other individuals.

Collection, Use and Disclosure

In our agency business, we collect, hold, use, and disclose to third parties, personal information for a number of reasons:

To carry out appointments as sales agents for clients selling their properties;
To promote and market our services and the products and services of third parties (we will only use your personal information for this purpose and will not disclose it to third parties);
To provide information on and promote properties for sale and for rent to the market;
To reply to enquiries and information requests made by individuals;
For internal business processes such as market research and billing; and
Where required by law

Security of Information

We will take all reasonable steps to ensure that the personal information we hold about you is not subject to loss, misuse or unauthorised access or alteration.

We will also take reasonable steps to destroy or permanently de-identify personal information if it is no longer required.

We collect personal information about individuals:

From the individuals themselves – through application forms, registration books at open inspections, appointment forms, agreements, correspondence including emails, web sites and through verbal communications;
From third parties (including from other agents and from publicly available databases) – in the course of verifying and evaluating tenancy applications and managing tenancy arrangements, and in carrying out agency services for a client, including through property searches;

Access to Personal Information

If you would like to access or correct any personal information which we hold about you, please do not hesitate to contact us. Please note that a charge may apply to cover all reasonable costs that we may incur in providing you with access to your personal information.

We will take all reasonable steps to correct any information which you show to be inaccurate, incomplete or out of date.

Contact

If you have any requests, queries or comments which you would like to make, please do not hesitate to contact us either by phone 0409 183 568 or email sales@nqrealty.com.au

Policy Updates

Please note this Privacy Policy may be updated from time to time

What others have to say about us

"I couldn't fault NQ Realty's service in anyway. I would recommend Simon and NQ Realty to everyone and would definitely use his services again."

Nareece Whitehouse

"I give Simon Wright of NQ Realty 5 Stars for his always friendly and helpful advice and service provided me during the successful sale of my property."

Murray Brims

"Simon was extremely helpful, easy-going and always took the time to explain every fine detail that we needed. He made buying our first house a breeze!"

Chris Kann

"As a result of my personal situation, I needed a quick sale. You placed a great price point on my property to sell it fast with a good return."

Dale Philipson

"Simon was very professional and bent over backwards for us. We recommend NQ Realty to anyone who wants professional and rewarding outcomes."

Rod Douglas